*=Required Field

Last Name*

First Name*

Email*

Repeat Email*

Arrival Date

Departure Date

Pet Name(s)

Simply enter all names with a comma between them.

Are you a first time client or a returning client?

Using the scale of 1=Poor-5=Excellent, please answer the following questions.

How warmly and courteously did we greet you upon arrival?

1

2

3

4

5

How welcoming, comfortable and clean was our facility?

1

2

3

4

5

How reasonable was the wait time?

1

2

3

4

5

How well did we explain our policies?

1

2

3

4

5

How would you rate our check-in process?

1

2

3

4

5

Did you get your pet(s) bathed prior to departure?

Yes

No

How would you rate the quality of Spa Services (bathing)?

1

2

3

4

5

N/A

Comments about Our Spa Services

Did you add any additional activities for your pet(s)?

Yes

No

How would you rate the value of the activities?

1

2

3

4

5

N/A

How would you rate the condition of your pet(s) upon pick up?

1

2

3

4

5

Which of the following were factors in choosing to board your pet with us? (check all the apply)

Cleanliness of the facility.

Friend recommendation.

Friendliness of the staff.

Safe environment.

Size of accommodations.

Value of services.

Variety of services.

24-hour attendant.

Would you recommend us to a friend?

Yes

No

What additional services would you like us to offer in the future?

Did we exceed your expectations?

Yes

No

Comments