VCA Kennel Club Resort & Spa

Your Pet's Vacation Destination!
Enter the name for this tabbed section: Privacy Policy
VCA Kennel Club Resort & Spa’s Client Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by VCA Kennel Club Resort & Spa anytime you interact with VCA Kennel Club Resort & Spa, such as when you visit our website, or when you use VCA Kennel Club Resort & Spa services. Please take a moment to read the following to learn more about our information practices.

Why We Collect Personal Information: We collect your personal information because it helps us deliver a superior level of customer service. We only maintain information for clients who have actively used our services; no information is kept for visitors of our website or general information phones calls at our facility. The information collected helps us offer you and your pet the best service and care we can.

What Information We Collect and How We May Use it: We collect information such as your name, address, email address, credit card number, and phone numbers. We also collect information about your pet(s) such as vaccine history and veterinarian name. We use the information to help us maintain a complete record of you and your pet(s). This is to provide superior customer service to you and superior care of your pet(s). Credit card information is collected as a guaranty for the products and/or services we are extending to you. We also use them for payments for veterinary services if your pet requires such service while in our care. With your permission, we also may use the credit card for a prepaid deposit at holiday times, peak times, or for extended stays. Most importantly, we use the phone numbers collected to contact you in case of a question, concern, or emergency concerning your pet.

VCA Kennel Club Resort & Spa takes your privacy very seriously. VCA Kennel Club Resort & Spa does not sell or rent your contact information to other marketers.

How We Protect Your Personal Information: VCA Kennel Club Resort & Spa takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access. Our website uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

Cookies and Other Technologies: As is standard practice on many corporate websites, VCA Kennel Club Resort & Spa’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, and date/time stamp. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. VCA Kennel Club Resort & Spa will not use the information collected to market directly to that person.

Our Commitment To Your Privacy: As we said, VCA Kennel Club Resort & Spa takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company.

Last updated June 14, 2015
Enter the name for this tabbed section: Terms of Use
Ownership of Site; Agreement to Terms of Use: These Terms of Use (the “Terms of Use”) apply to VCA Kennel Club Resort & Spa’s web site located at The Site is the property of VCA Kennel Club Resort & Spa. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

VCA Kennel Club Resort & Spa reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

Content: All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code, including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to VCA Kennel Club Resort & Spa, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

You may use information on VCA Kennel Club Resort & Spa’s products and services (such as brochures, articles, and similar materials) purposely made available by VCA Kennel Club Resort & Spa for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

Other Terms and Conditions: VCA Kennel Club Resort & Spa may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The information on the Site with respect to products and services may be out of date. This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under VCA Kennel Club Resort & Spa’s control.

Last updated June 14, 2015
About Us
For over 30 years, VCA Kennel Club Resort & Spa has been your pet's vacation destination. We pride ourselves on caring for your pet as our own. Find out more here.
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VCA Kennel Club Resort & Spa
3301 Fujita Street
Torrance, CA 90505
(310) 539-9151
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© 2016 VCA Kennel Club Resort & Spa, part of VCA Animal Hospitals.
Privacy Policy & Terms of Use
All rates and information current as of March 1, 2017.
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